On 7th August, I got my DM800, and I immediately had problems with it:
Tuner would not FIND any services at all when scanning, so this was sent back to DMM for fixiing.
Last week I got it back, along with a link to the second-stage patch. I connected the DM800 directly to an LNB and it worked GREAT, so I bought a switch and connected 4 LNBs.
Now, problems from hell are back. I have tried several images, with more or less the same errors, as follows:
1. Changing channels that are on different satellite gives me "cannot tune error". After 10 seconds or so the channel does tune.
2. Sometimes, doing the above results in a worse problem - no matter where I put it, it gives "cannot tune" error. Only a full restart would fix this.
3. Sometimes when I switch the DM800 on, it does not display a picture on the TV, and the LCD on the DM800 stays "booting" for ever - nothing happens.
4. Sometimes I select an HD channel, I get sound but no picture. So I put it back onto a normal channel and back to the same HD channel - then it works ok.
5. Yesterday this weird thing happened: under satellites list (I have Thor, Eutelsat, Astra, Hotbird) - Astra satellite list disappeared and I had two THOR satellite lists instead.
6. Sometimes I am watching a channel, and then all of a sudden the SNR drops down a lot - I get freezes and boxes for 5 minutes or so - then it returns back to normal as if nothing happens.
I have contacted DMM and they told me to do this:
1. Change the PSU (I tried, no difference)
2. Change the DiseqC settings with repeated commands and so on - I did, but no much difference.
Any ideas what I could do to solve above problems before send it AGAIN to DMM?
Thanks
E'Blue