OMG! You bought a receiver that simply isn't compatible with DD+ (yet)... So it's your own fault, that DD+ doesn't work right now... If it will work in future, you got lucky, but if not, then you're gonna have to live with it!
If I'd have a non-DD+ receiver and would decide moving to France or so, I couldn't complain and just had to buy a new receiver... End of story...
P.S.: Nevertheless it's sad for DMM they loose a lot of customers in your country right now -.-
Yes, it's true: we bought an EXPENSIVE receiver, uncompatible with DD+ (we dont know till when), and with NO ANSWERS AND NULL UPDATE/SUPPORT FROM IT'S MANUFACTURER... So they miss more than us if in Spain and France the receiver is not sold, or if people worldwide knows how they (badly) worked about this issue... End of Story?