Could be LNB failure or channels list that is corrupted.

Problem solved.

Ordered a new oled display wich comes with a new board with a new remote sensor included and the box is working again with the remote control.

Zitat von kenatonline

It is not common, but maybe the connection between the remote receiving unit and the rest of the box is broken.
Could be, that a cableconnection is lose. Open the box and have a look at every cable connection and push each cable connector smartly.

Yes, I opened box and checked cabel conection.
The remote sensor is on same board as the oled display is, located at the front of the box.
I checked and all seems ok, no cables seems damaged.
Maybe the remote sensor or some electronic circuit is damaged on the board oled display, so I oredered a new oled display that comes with a new remote sensor in a new board included, maybe will solve the problem.

Zitat von djmastera2000

Something broken perhaps, who knows...remote diagnostics isn't easy that way...box should be checked by dmm or dealer?

I don't think that this could help, but did you reflash the box with latest Image? That's what i would do first, then check...if not, something is broken...

Hi, yes I did that in first place.
Sending the box to dmm is not an option for me. I'm not in Germany.

Zitat von kenatonline

Take a big sheet of paper.
Form a tube.
Put the tube in front of the remote receiver on the DM7020HD.
Use the remote control on the other end of the tube.
Now the remote control should have exclusive access to the remote receiver.
Is the remote working now?
If yes, a likely problem could be other "infrared" transmitter interacting with the receiver and "overpowering" the remote control.
This could be LED lights for example.

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Tryed your sugestion, but didn't worked. Box don't respond to any comand from remote.

Any other sugestion?

Thks.

Zitat von kenatonline

Take a big sheet of paper.
Form a tube.
Put the tube in front of the remote receiver on the DM7020HD.
Use the remote control on the other end of the tube.
Now the remote control should have exclusive access to the remote receiver.
Is the remote working now?
If yes, a likely problem could be other "infrared" transmitter interacting with the receiver and "overpowering" the remote control.
This could be LED lights for example.

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Hi

I will try your sugestion, and post here later the results, thks

Nobody can help??

Hi

Have a dreambox 7020HD and do not work anymore with the remote control.

The box works fine but do not respond to any comand from the remote.

I bought another remote, but the problem remains, sometimes work, sometimes simply do not respond to nothing.

Right now the only solutiion is a virtual remote from my tablet, but is not very pratical.

What could be the problem? Anyone knows?

Zitat von MrForce

Hi

Try to have a look at this:

AAC-HE audioformat

Maybe this can help ???

Regards

MrForce

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That solution don' work on MEO chls 30w. Tested by me.

well can you tell me guys that claim that work what setup do you use?

you guys say it works but don't explain how...

Zitat von Ghost

Hi,

AAC-HE is supported and working.. i have tested it.. and it works okay.

I think you have a problem with your s...cam.

cu

Ok,

thks

Can you tell me on what channel did you tested?

I was refering to 30w Hispasat. Currently MEO chls (portuguese package) are changing audio mpeg2 to ACC-HE and I don't have sound on almost on them now.

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Hi

I receive some channels on satelite that use AAC audio, namely AAC-HE that appears when i press audio buton and is not supported by DM800. It only decodes picture but get no sound.

Can't dream multimedia lauch some fix for this problem???