Thanks, I returned it as HM-Sat said the settings in the VU+ should be the same as the DM 920 and since it didnt work they said return it, I did set the settings the same even though DM had commited and uncommited options and it didn't work but on the VU+ solo 4k it did, I want to purchase another 920 as I liked it but Im worried the same problem occurs again
for example the switch is DiseqC 1.1 8 way switch
Astra 19 is on port 8
IN the dreambox I set it as
Advanced
Universal
Fast OFF/ON TRied Both
Voltage Increase OFF then I tried with ON
Diseqc 1.1
Commited input port 8 On/Off no difference
Repeat sequence Yes
Uncommited Port 8 On/OFF NO difference
Repeat, 1x, 2x, 3 x no difference
So does it sound like it was faulty? it wouldnt pick up any signal unless I connected the cable directly without the switch, THe Vu+ solo and Vu+ duo both work with the switch.