Please provide some information about the hard- and software used.

Box type:
GUI (enigma1/enigma2):
Firmware version:

your question
hi dreamers, i need some help please, when i turn my dream box500 -C on at the wall the green light come on but that is all it will do, nothing is coming up on the tv screen and when i press the remote the green light does not flash,
could any1 please help me in this matter.