Please provide some information about the hard- and software used.

Box type:500S
GUI enigma1

Hello,

I have a DB500s. Enigma is going te restart spontaneous only if I am watching NTV Hayat (11143 H 5063 3/4) at Atlantic Bird 1 at 12,5W. I have SNR 82-83%, AGC 99%, BER 0-20 on this transpoder. Restart frequency varies, sometime once in 10 hour, sometimes twice in half a hour. I tried to replace another LNB, with and without my Stab motor, but problem is not solved. I have enough free memory, always > 3,5 MB.

What is the reason of this problem? Is there any log file that can supply relevant information? How can I trace enigma?