thanks for your response guys
I really dont know what it needs to be done in the tuner configuration because I have tried to set up even the single LNB but even that its not appearing the cable is fine since I have tried it with other receivers.
Yes this is original device I recently bought it from this website ,[Moderator]Link is in violation of the Boardrules [/Moderator] I believe its the official website in uk for dream box ,
When I go to menu > Setup > Service Searching > Tuner Configuration > and I select the only available tuner which is tuner A : Philips CU1216Mk3 (DVB-C) > it shows me the configuration mode as "nothing connected"
I hope this would give a clue about what is missing .
Its really sad I have it for more than a week and I cant get it working