well the mater need to be more patient , as i find out that some boxes has been solved by the update and some not ,
the funny issue is 2 receivers from the same cartoon means same production one is okay and second is not .
anyway the mater has been reported to the right people and a second box who has still the issue has been conected and waiting for new update to comes up soon as i hope .

note : i use 105 cm dish antenna for nielsat and normaly i get 14.00 db but this particular frequency is week i get only 9.80 db .

this freq issue 10873 has been found on almost all hd receivers brands , cuberevo , abcom , humax , and most of chinese brands , thanks for dmm support for beeing the fastest who start to find solutions while others ignoring or not discovered yet their boxes problem .

my dear friends hazem and skndr.

the problem is solved 10000%
simply upload the new experimantal image and do the scan and the frequency 10873 will work 100%

and who does not beleive so simply visit our showroom or any dream dealer and will show that it is working fine .
how technicaly it is done i do not know it is programers job and they fix what we have request them and we simply test it working fine and we say tks for their effort .

for the forums of course it is for complains and solutions no doubt but abusing the forum by asking all arab users in more then a forum to come and repeat all of them same sentence is not wise and will drive to the moderator to stop that spam ,( your request has been repeated by others in 3 main arabic forums )
one complain in the forum or to support is sufficient as never a complain has been ignored , and the way it has been used in all arabic forums to call everyone to register and simply post that sentence means somehow we did not take care and we were ignoring the problems .

anyway this is not the subject here the 10873 problem is solved now and two more new frequencies 12015 and 12149 waiting to solve them .

keep tracking the latest experimental images is the best way to find out the progress .

here you can find 2 videos showing 10873 working okay , if you still have problem call a technitian to fix your satellite dish .

http://www.youtube.com/watch?v=0t0uhepVT30

http://www.youtube.com/watch?v=Vl3ee327wPY

end of discusion - Tony

www.dreamboxupdate.com

http://www.dreamboxupdate.com/…mental-dm800_20100117.nfi

using this image will solve the issue .

regards - Tony

today the freezing issue with frequency 10873 on nilsat has been solved with latest experimental image for dm800 .

tks for dream multimedia support for the fast action .
we thank as well middle east customers for beeing patient until the prblem is solved .

for dm8000 frequency problem i hope soon also to be solved .

for any complain from middle east kindly contact at support@dmm-tv.com or you can complain directly to german support email , this is the right way to complain for problems and it help us much better then posting lot of messages in forum .

regards - Tony

it is okay dear hazem i understand your mean ,

but with my respect the problem is well known by dream technical support Team a week ago , might be mr ghost not aware of it .

Dream multimedia has many sections and lot of programmers and as distributors our contact has never been in forums but directly with the management to solve issues .
i am not so sure witch programmer the management issigned him to solve the mater but be sure german office from owner , managers to technical section has been informed a week ago , and now it is in their hand to reply to us by the solution with new image as i hope when the solution is ready .

dear hazem i have mentioned this as well in the arabic forum where you have request everyone to comes here and complain , so i hope mater is cleared now and everyone relax untill something comes up .

with regards , Tony

tks for all middle east users for the effort and we simply request you to be patient that is all .

i have already mentioned in arabic forum that the complain has been send to the right department in dream multimedia to find solution to fix the issue for the particular problem with this frequency , and such issue take some time to be solved .
Dear hazem the issue has nothing to do with beta testing as this frequency was not there when the box has been launched , anyway we always test any new launching box in middle east and give reports to the company for any bugs or problems appear .
no one is ignoring middle east users and for everyone info i just want to remind you all the effort done befor as the arabic translation and for persian as well and fixing luxe tv freezing problem and much things .....
anyway the issue of the particular frequency is now with the right people to handle it and a dm800 has been set for the programers to login and do the test need to fix the problem and we hope soon some news come out with a solution as i have been promised .

note: this frequency freezing with dm800 and with other linux dvb-s2 brands as well else then dreambox , but it works with some like dm500hd and dm8000hd . so it is not only dm800 who is facing problem with it others has same issue also .

regards to all
Tony - dream multimedia dxb