Beiträge von vag71

  • DM800 Start-up Problem

    Dear bon_gr,


    Thanks for the information.


    When you say that "the box cannot function without a tuner... "


    you mean that
    it starts normally, reboots normaly... but you only see the menu on the TV?


    or that
    it starts normally, rebbots normally, but it gets "stuck" because there is no tuner?

  • DM800 Start-up Problem

    Dear Fraxinas,


    Thank you for the clarification. However, my box never starts-up when I un-plug it and then plug it again. Is this a known issue? Is it software, or hardware? What will happen if I am away from home and there is an interruption in electricity? If my box does not start up but remains plugged will it be damaged?


    From my experimentation I have discovered that if power is removed from the box and NOT applied again for about half an hour, then almost always it starts up from the first time you apply power. If you unplug it and plug it again right away, it almost NEVER starts from the first try.


    Thank you.

  • DM800 Start-up Problem

    Dear Olove,


    You probably did not understand my point. When I unplug it from mains and replug it, it will not start. I have to do this 10 times to make it start.


    Do you believe this is normal? I believe it is a hardware fault. How can someone unplug and then re-plug the mains within a second? What if it takes 2 seconds?


    I think it is a hardware fault. I have opened a ticket with the support. I am posting here for the case someone has the same issue with me.


    Thank you.

  • DM800 Start-up Problem

    I bought a DM800 a couple of days ago. If I unplug the box from mains and I re-plug it, it will not start. I have to try plugin-unplugins about 10 times to make it start. More specifically:


    If you unplug the box and then you re-plug it will not start, no matter how long you wait (I've waited for over 1 minute). You have to "power-cycle" the box several times -maybe 10- to make it start.


    I have noticed that when it fails to start it may (sometimes it happens, sometimes not) light up a few lines of the OLED display for a fraction of a second. Moreover, I believe that it may have to do with high temperature caused from the box when it operates. If you unplug it and let it cool off for say half an hour, then when you connect it to power it starts immediately most of the times. I am not sure though about the last observation, because I have done limited testing (tried it twice).


    In my opinion THIS IS A DESIGN OR PRODUCTION PROBLEM AND MUST BE DEALT WITH IMMEDIATELY, especially for a costly receiver as the DM800.


    I would very much like to hear an official response from Dream Multimedia.


    Thank you.

  • Startprobleme......

    Hello all,


    I dont speak German, I 've read the posts using a translation service.


    I confirm the start-up problem. If you unplug the box and then you re-plug it will not start, no matter how long you wait (I've waited for over 1 minute). You have to "power-cycle" the box several times -maybe 10- to make it start.


    I have noticed that when it fails to start it may (sometimes it happens, sometimes not) light up a few lines of the OLED display for a fraction of a second. Moreover, I believe that it may have to do with high temperature caused from the box when it operates. If you unplug it and let it cool off for say half an hour, then when you connect it to power it starts immediately most of the times. I am not sure though about the last observation, because I have done limited testing (tried it twice).


    In my opinion THIS IS A DESIGN OR PRODUCTION PROBLEM AND MUST BE DEALT WITH IMMEDIATELY, especially for a costly receiver as the DM800.


    I would very much like to hear an official response from Dream Multimedia.


    Thank you.