To the Dream Multimedia engineering management,

as ALL the others french DM8000 owners I have to complaint about the lack of interest shown by Dream Multimedia engineering team to fix a MAJOR problem on their devices making unworking a key features (AC3+ sound channel decoding) . By buying a box at this price and manufactured by a European company we were in position to expect to have a good support level otrerwise we would have to buy a low-cost Chinese product. I think current situation will be damageable in terme of image of the company on the market and we can expect a prompt and strong reaction to correct this situation.

An official statement here would be highly appreciated and will be a sign of professionalism.

An angry customer.

regards

I have the same issue and additionally all the new BIS TV channels presents macro blocks (mosaic) default when the picture is moving. And this default occur only on a DM7025 tests with other receiver on the same receiving infrastructure show a perfect display. Strange thing when the channels are displayed through Webif the defaullt doesn't occur.