I'm sorry. i was trying to answer. i don't know what i did wrong. i checked the regulations and can't find any misconduct with my comment.

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Hi all
First of all this is my first post and I wish to thank the admins for the forum. I hope I get the help I need.
I am trying to download a certain bouquet from 28.2E. the bouquet is 12441, V, 2/3, 27500. whenever i do that, the DM-500S finds 14 channels. however onlu 7 are saved in the all channel list. these channels have no signal... the important ones are not saved. I tried everything... even inputting the PID's manually. Nothing. i downloaded the same bouquet on my old echostar and bingo... I got all channels.

Is there something I can do?

I appreciate all the help i can get.