i cant see any encrpted channel , for example JSC sports channel or sky sports channels all these i cant view them. its all scrambled.

first sorry for the double entry , but i didnt know where to post first time.
second the network issue solved , but till now and from 3 days i cant see any encrypted channel
what should i do?

Dears,

i bought this dreambox one year ago, now i get the following message
"invalid response from the server , please report :[failure instance:
traceback (failure with no frames):<class
'twisted.internet.error.DNSLookuperror'>DNS lookup
failed:address'www.dream-multimedia-tv.de' not found.

what should i do , i really thank you for your help