How can we help?
RMA system
For the handling of warranty and service repairs, please request an RMA number. Then send your device packed preferably in the original box and sufficiently franked to us.
RMA = Return Merchandise Authorization
Dreambox firmware update
On dreamboxupdate.com you will find all updates of the Dreambox firmware for your Dreambox model.
RMA System
For the handling of warranty and service repairs, please request an RMA number. Then send your device packed preferably in the original box and sufficiently franked to us.
RMA = Return Merchandise Authorization
Ticket system (zammad.org)
You will receive a ticket by e-mail to which the receipt, confirmation, classification and processing of your inquiry are assigned and documented.
Dreambox firmware update
On dreamboxupdate.com you will find all updates of the Dreambox firmware for your Dreambox model.
Contact form
Hotline
Support for end customers
Phone: +49 231 – 99994493
Monday – Friday 9 am – 3 pm