DM920 WITHOUT IP

  • hello, I have a problem with my dm920 which remains locked at boot time
    I tried to put an image for not giving me more ip ip on the display or
    on the tv and on the display of the box there is only the exclamation
    point
    I tried to change the router but nothing changed
    I tried to look for ip through ip scanner but does not find it
    what the problem do you think?
    Do you have another way to restore this box?
    this is the bootlog
    and kindly I would like to know how you can send the box in assistance that is under warranty
    thanks for the help
    regards



  • Is this out of the box issue?
    Has there been some image other than original image on this tuner?
    Has the tuner worked for some time?
    What happens when you just start it with power button on the back of tuner?
    Or, are you just trying to flash new image?


    There are many things we still dont know about your problem...

  • thank you for your interest
    Is this out of the box issue?
    yes
    Has there been some image other than original image on this tuner?
    no other image has been installed
    Has the tuner worked for some time?
    never, it immediately blocks the boot on the display only written dreambox and the flashing led
    What happens when you just start it with power button on the back of tuner?
    nothing seems that part but hangs
    Or, are you just trying to flash new image?
    seeing that the box does not start I tried to change the image but always the problem explained above

    if you want to know more, ask me as well
    to be clearer
    this box the purchased my friend without using it because he left
    immediately for work abroad then when he came back tried to use it and
    arose this problem and not return it because it was too long
    I hope I was clear
    thank you
    regards

  • Did you check if it is a real dreambox and not a clone or so. You can do it with a plugin which should be installed automatically and called: GenuineDreambox


    I'm sure it's original, if I said that the box is locked at boot, you can use the plugin? then you say something that is not good or better, it does not say anything at all
    regards