Why my new DM500HD's LNB has no output voltage?

  • In this June, I bought a DM500HD in Zurich. Today I try to connect the machine to satellite on the first time. But I found the machine couldn't receive any signals because the LNB has no output voltage after checked. What's up? How can I do? Thank you so much if you can help me.

  • you have to configure tuner in settings-menu on your dreambox. Also make sure you flashed latest firmware before using your box and that you connected everything correctly to your Box :winking_face:

    Theorie ist, wenn man alles weiß, aber nichts funktioniert.
    Praxis ist, wenn alles funktioniert aber niemand weiß warum.