DM920UHD DVB-S2X,TRIPLE tuner -> from time to time the box in stuck

  • Hi dear DM Support Team!
    I got my new dm920 (DM920UHD DVB-S2X,TRIPLE tuner). I like it very much, thank you for the beautiful product!
    I'm testing with the original, that the Estonian DVB-T2 from time to time the box in stuck. Then only restart helps, and it happens way too often. I have to complain about it, because it's probably the wrong drivers? The same thing complains about another user from Estonia with the other dm920. So I have some time to live in the original image, to learn it, and that you would do this thing oll right. Otherwise, I have no hope also with 3 party images. Whether it may be related to that, I have a setup like:
    Setup->Picture and Sound->A/V Settings->Mode->1080p
    and it's not well supported Mode?
    How can I help you to fix the error?
    The quality of the picture is super!
    Thanks and I am ready for cooperation with it. What logs you need and I'll do them!
    Z

  • I will add some logs, but it is true, that when you want to take the log, it's not going to happen :smiling_face:
    It happened in this morning only one case in such a way (I will add the end of the log here):
    Dec 21 07:39:15 dm920 enigma2[255]: [eHbbtv] Resolving Application Locator: dvb://current.ait/7.1
    Dec 21 07:39:15 dm920 enigma2[255]: [eHbbtv] We have 1 app(s) for service 8425.7.51
    Dec 21 07:39:15 dm920 enigma2[255]: [eHbbtv] 'dvb://current.ait/7.1' resolved to 'http://hbbtv.levira.ee/hbbtv/launcher_etv_t2/index.php'
    Dec 21 07:39:15 dm920 enigma2[255]: [HbbTV].readButtonApplicationReady, appid=7.1
    Dec 21 07:39:15 dm920 enigma2[255]: doing version filtering
    Dec 21 07:39:15 dm920 enigma2[255]: 03e7: 74 00 00 05 00 00
    Dec 21 07:39:15 dm920 enigma2[255]: mask: ff 00 00 3f 00 00
    Dec 21 07:39:15 dm920 enigma2[255]: mode: 00 00 00 3e 00 00
    Dec 21 07:39:15 dm920 enigma2[255]: +- 1/2 TID 4e
    Dec 21 07:39:16 dm920 enigma2[255]: ++ 2/2 TID 4e
    Dec 21 07:39:16 dm920 enigma2[255]: done!
    Dec 21 07:39:16 dm920 enigma2[255]: W/ [InfoBar.__servicePlaying] :: <no detail>
    Dec 21 07:39:16 dm920 enigma2[255]: I/ [InfoBar.setPlaybackState] :: None None 1513831156.47
    Dec 21 07:39:16 dm920 enigma2[255]: doing version filtering
    Dec 21 07:39:16 dm920 enigma2[255]: 0012: 4e 00 33 0b 00 00
    Dec 21 07:39:16 dm920 enigma2[255]: mask: ff ff ff 3f 00 00
    Dec 21 07:39:16 dm920 enigma2[255]: mode: 00 00 00 3e 00 00
    Dec 21 07:39:17 dm920 enigma2[255]: [ 0] prepareClose running loop
    Dec 21 07:39:17 dm920 enigma2[255]: [SEC-0] lock 0
    Dec 21 07:39:17 dm920 enigma2[255]: [SEC-0] locked 0
    Dec 21 07:39:17 dm920 enigma2[255]: [SEC-0] sendDiseqc: e01002 (DiSEqC peripherial power off)
    Dec 21 07:39:17 dm920 enigma2[255]: [SEC-0] sleep 150ms
    Dec 21 07:39:17 dm920 enigma2[255]: [SEC-0] delayed close frontend
    Dec 21 07:39:17 dm920 enigma2[255]: [SEC-0] unlock 0
    Dec 21 07:39:17 dm920 enigma2[255]: [ 0] close frontend
    Dec 21 07:39:17 dm920 enigma2[255]: [SEC-0] setVoltage 0V

  • Maybe there the Error is already fixed with new drivers
    dreambox-dvb-modules_3.14-1.17-dm920-20171216
    (update dm900/dm920 hardware drivers
    - fixed progressive/interlaced detection when deinterlacer mode is forced to off or on
    - fixed wrong returned framerates for interlaced content
    - fixed demux problem on channel change between two physical fbc tuners (dm920)
    )
    Anyway, I can not repeat that Error again!
    I'll add a log, but I assure you that it is all right! I stay on the last log only on the ETV HD-T2 and it is all right, as I said.
    Also, I did not have the latest update, when I opened the topic. Sorry about that

  • enigma2 bug: timezone for Estonia is incorrect! If I choose to Jerusalem, only then is it correct for Estonia. (GMT+02:00)
    Please correct this bug.
    For example with atv all OK, only with the original image NOK.
    Thank you in advance for all the people on behalf of Estonia

    i have reported about that more than year ago
    OE2.5 wrong Time for most GMT+2 time zones (OE2.0 ok)
    Oe 2.5...


    but who cares about that? Dreamboxes are only for germans!

  • openpli, openatv are all fine as it should be. Because some people are using the original image, then it would be a nice thing to do it also OK with original images. You can copy this part from open images? I can just confirm whether it is right or not, and not at the moment. And this thing is related to the summer/winter time.

  • The timezone, see the solution here:
    forums.openpli.org/topic/28528-timezone/page-3


    solved by replace `/usr/share/zoneinfo/Europe/Istanbul` from older OE2.0 Dreambox
    OE2.5 wrong Time for most GMT+2 time zones (OE2.0 ok)

  • Erdogan will not like your 'solution' to the time zone problem

  • @gutemine
    can you explain for an idiot(me)
    and if possible in particular tread about system time problem
    OE2.5 wrong Time for most GMT+2 time zones (OE2.0 ok)

  • Here was one update but The timezone For Estonia is not corrected :frowning_face:
    Can I ask, that this thing for new year could be OK. Take the code from openPLi (my post No. 10)
    The bigger concern is that the Estonian terrestrial channel still runs in totally stuck. Not only for me, the second dm920 user also laments that. The thing is better than before the driver update, but definitly not right.
    The symptoms:
    All works, and I’m not going to do anything. At the random moment the picture remains standing and only the voice goes on. From this moment none of the remote control button is not working, Telnet does not work and to the box no longer able ftp access. No error log. I suspect a memory leak. Is there anything that I could still communicate, so that you can investigate the problem and eliminate it? Thank you in advance.
    Z

  • attach a PC to the Micro USB and use putty to log the whole output until it happens again.


    And checking for a memory leak would be easy - just add a swapfile and check with
    cat /proc/swaps if it gets used up, but this is not very likely to be honest.

  • Thanks, I will do the log in new year ASAP.
    Sometimes you must wait for half an hour, sometimes more. It is not encoded channel, and is not attached to the third party software. That's why I think it is caused by a memory leak in the drivers. And it happens totally randomly.
    Happy New Year 2018

  • I'll add the sample recording from ETV HD-T2:
    https://www.online.ee/sharefil…92-4e30-9de5-d6c2fcced8bf
    NB! This is a temporary link. I hope that you can take the sample and find out why our DVB-T2 chrashes the box totally sooner or later. I think that it may be some kind of a buffer is wrong, or etc. I do not have ideas.
    The recording has been made with the dm7020hd and PCTV290e & OpenPLI (DVB-T2 usb stick). And with this configuration the box NEVER in stuck.
    If needed, I can add a similar sample, which is made with dm920!?
    Please inquire about this problem, it is a very serious problem.

  • One more sample, recorded with DM920
    https://www.online.ee/sharefil…4a-44a5-bbe1-9620acbb0d14
    When I made that recording, box ran to a total stuck.
    Here are several opinions:
    1) It is an error of the box? I have already talked with our dealer.
    2) It is an error of the software?
    3) It is an error of the new Tuner S2X stuff? In my box I have Si21692 HYBRID MOD2017/02 without MultiStream, but it can handle S2X.
    I have a friend, who own DM920 with Si21692 HYBRID MOD2017/06 (Tuner with MultiStream, but it can't handel S2X) and he told me, that he don't have that issue! His box played the whole of the twenty-for hour, no problem. He has tried increasingly to our channel and all is OK, but he use openatv. I also looked, that inside atv is added the s2x stuff, what is missing from original image. However, I ordered from my dealer the MultiStream tuner to try it out. I hope to get the solution!

    • Offizieller Beitrag

    Does that happen only with this one transponder/service? Or with several? Do you have only DVB-T (2) or even DVB-S (2) makes this a difference? If the box freezes on different channels and no more reacts to anything, then I would say the box has a defect and should be replaced.


    cu